Cancellation And Refund Policy

1.1 Pricing

The prices of content on Monolith.academy website may not be exactly the same as the price offered on our mobile or other delivery methods, due to platform providers’ pricing systems and their policies around implementing sales and promotions. We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout). Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users. Our pricing listed at the checkout page will be the total including goods and services tax, or value added tax as applicable. We are responsible for collecting and remitting that tax to the proper tax authorities.

1.2 Payments

You agree to pay the fees for content that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as, direct debit, or mobile wallet) for those fees. Monolith works with payment service providers to offer you the most convenient payment methods and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. Check out our Privacy Policy for more details. When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within seven (07) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.

1.3 Refunds and Refund Credits

You may cancel your subscription at any time and avoid recurring payments if any scheduled. The subscription will continue till the end of subscription period. There shall be no refunds to cancellations of subscriptions either in full or partial. On a special case basis, If we decide to issue refund, the same will be issued in the form of credits to your account which shall will be automatically applied towards your next content purchase on our website. Refund credits may expire if not used within the specified period and have no cash value, in each case unless otherwise required by applicable law. At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of the content that you want to refund or if you’ve previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to the content due to your violation of our terms, you will not be eligible to receive a refund.

1.4 Gift and Promotional Codes

Monolith.academy or our partners may offer gift and promotional codes to students. Certain codes may be redeemed for gift or promotional credits applied to your Monolith.academy account, which then may be used to purchase eligible content on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific content. Gift and promotional credits can’t be used for purchases in our mobile or TV applications. These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your Monolith.academy account. Gift and promotional codes offered by Monolith.academy may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, Monolith.academy may determine which of your credits to apply to your purchase. In case of further clarification regarding the policy email to contact@monolith.academy.